The ability to give feedback separates good managers from those that are mediocre. I interviewed Phil Dana, CHRO of AskBio for my next book The Savage Manager, and he noted that giving feedback is one of the top 5 most important skills for managers. When it comes to giving feedback, people wonder “should I be direct and to the point?” or “should I sugarcoat what I really want to say?” Like with any behavior, let’s take an inside out approach to delivering feedback.